Refund policy
HarperPets.com® Return Policy
At Harper®, your satisfaction matters to us. Due to the nature of pet products, we cannot accept returns or exchanges on used items or opened packages.
Returns
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Unopened and unused items may be returned within 30 days of delivery.
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To start a return, please contact us at hello@harperpets.com.
Exchanges
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We do not offer exchanges on opened or used pet products for safety and hygiene reasons.
Not Satisfied?
If something isn’t right with your order, please reach out to us at hello@harperpets.com Our team will work with you to make it right.
We appreciate your business and thank you for being a Harper® customer. Let’s keep pets happy together with Donations to local APLs! 🐾