Terms of service

Terms of Use

Last Updated: 12/1/2025

Welcome to HarperPets.com! We love providing great products for your furry friends. By shopping with us or using our website, you agree to the following terms.

1. The Basics

By visiting our site, you agree to these rules. You must be the age of majority in your state (usually 18) to shop with us, or have the permission of a parent or guardian. Please do not use our products for any illegal or unauthorized purpose.

2. Products and Pricing

We try our very best to ensure all product descriptions, images, and prices are accurate. However:

  • Availability: Sometimes hot items sell out quickly. We reserve the right to limit quantities or cancel orders if we are out of stock.

  • Colors: We do our best to display colors accurately, but every screen is different. We can’t guarantee your screen matches the product exactly.

  • Pricing: Prices are subject to change without notice.

3. Your Orders

We reserve the right to refuse any order (e.g., if we suspect fraud or a technical error). If we have to cancel an order you have already paid for, we will refund you immediately and attempt to contact you via the email provided.

4. User Content (Reviews & Photos)

We love seeing your pets! If you leave a review or send us photos:

  • You agree to keep comments respectful and lawful.

  • You grant HarperPets permission to use your comments or tagged photos for marketing (like showing off your cute dog on our social media).

  • We are not responsible for comments posted by other users.

5. Intellectual Property

Everything on HarperPets.com—including our logo, text, images, and graphics—belongs to us. Please do not copy, reproduce, or resell our content without our written permission.

6. Third-Party Links

Our site might link to other websites (like a shipping carrier or a pet blog). We are not responsible for the content or practices of those other sites.

7. Limitation of Liability

We want you and your pets to be safe and happy. However, HarperPets.com is provided "as is." We are not liable for any damages arising from the use of our site or products beyond the purchase price of the item. Please always supervise your pets when using new toys or treats.

8. Changes to These Terms

We may update these terms occasionally. If you continue to use the store after we post changes, it means you accept the new rules.

9. Contact Us

If you have any questions about these terms, please email us!

  • Email: hello@harperpets.com